Grooming
The most beautiful dogs on the Upper West Side walk out of our salon every day. Not only are our highly experienced, certified groomers expert at the grooming standards for all breeds, they are experienced dog handlers who know how to make your dog comfortable and relaxed during what can be a stressful experience for many dogs.
Our groomers strive to make all our clients happy – canine and human. Full service grooming (like a day at the spa) includes bath, cut, brush out, blow dry, ear cleaning, teeth brushing, anal gland expression and a nail trim. We require proof of vaccinations and signed rabies certificates for all grooming services.
CANCELLATION, LATENESS AND “NO SHOW” POLICIES:
Appointments rescheduled or canceled less than 24 hours before the scheduled time will incur a cancellation fee of $30. No shows will incur a fee up to 50% of the appointment cost.
Late arrivals will incur a $25 fee. A late arrival is considered more than 15 minutes after your scheduled appointment time and appointments will be held up to 30 minutes. If you are later than 30 minutes, your appointment will be canceled and a No Show fee will be applied.
Late appointments affects our ability to provide timely service for all other clients scheduled each day. We appreciate your understanding and cooperation!